Somnitec is looking to fill the following full-time position at the earliest opportunity for their site in Gerlafingen:
System Engineer | Support & Operation (w/m/d)
Our Customer Services team works with modern tools and manages itself independently.
We are looking for a goal-oriented, independent, and flexible teammate with strong social skills for networking and a customer-oriented approach who wants to contribute to shaping our work and participate in our team.
What’s in store for you
Within our support organization, you will provide the 2nd level interface between our help desk and our specialists.
Together with your colleagues, you will be responsible for dispatching and in-depth analysis and problem-solving for all support requests that we receive from national and international customers.
You should have broad and strong expertise to support the 3rd level organization with problem-solving during projects and actively participate in these projects.
Your strengths should include communication skills in German and English – as well as enjoying personal contact with customers. You should respond to customer challenges with motivation and help the front line with targeted solution-finding.
What you need to bring with you
Our team is looking for:
- Completed IT apprenticeship
- At least 2 years of professional experience in the IT environment
- Well-rounded with broad knowledge of systems engineering
- Knowledge of Microsoft server and client applications
- Experience with helpdesk/service
- Desk and system engineering
- Good German and English language skills (French is beneficial)
What sets us apart
At Somnitec, innovation and constant improvement are actively encouraged and guided by you. With the opportunity to work part-time, as well as from a home office, we actively support you in balancing your work and private life. We offer a variety of challenges, a modern and flexible work environment, and attractive employment conditions with generous social benefits, topped off with a unique team experience.
- Smart & modern work
- Promote talent & careers
- Work flexibly
- Experience a team spirit
How to apply
Do you think you would be a good fit? If so, we look forward to receiving a full application complete with any relevant documents electronically at: email@example.com